Getting the support you need
The Advanced Support area offers a number of downloads, documents and support information primarily targeted at IT managers. Most of the information below is generic for all datacards.
IT Manager's Guides
Information for IT Managers looking to implement, customise and optimise Vodafone Mobile Connect within a corporate IT environment.
Managing Auto Updates
Find out more information on automatic upgrades/fixes to your Vodafone Mobile Connect software, and how this is made available.
Network Optimisation
Optimisation is where the connection between the Vodafone network and your Mobile Connect Card is optimised to increase the performance. Optimisation can help you connect and send data quicker. The optimisation utilises compression techniques which improve internet connectivity.
LAN enhancements
Organizing your PC environment to ensure optimum performance of applications that will interface with Vodafone Mobile Connect and when working remotely.
VPN Guides
An Overview on using VPN in a GPRS environment plus detailed guides for specific VPN devices. The guides include information on the VPN device capabilities and limitations with step-by-step information on how to install and configure for the GPRS network.
Windows Vista Upgrades
Click below to access the latest information about upgrading your device to work with Microsoft Windows Vista.
Get Local Support
Click below to find contact details for local Vodafone support.