Software Support FAQ's

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Will I be able to use Vodafone Mobile Broadband if I am running Windows® 7




Vodafone have been working hard to ensure that you can easily use your Vodafone Mobile Broadband data card, modem or USB stick on Windows 7.

We have tested many device and software combinations, and almost all devices just work with Windows 7. So you can be confident that you can continue to use our great Mobile Broadband service.

We have identified a few problems, most of which were already seen on Windows Vista:
  • Installation
  • - When you plug your device in, it may take up to a minute before the software installation starts
  • - After installation, you need to unplug your device and plug it in again, and you may even need to restart your computer.
  • In use
  • - Sometimes an incorrect message is shown when resuming from sleep or standby. The message can be ignored, as a connection can be opened anway.
Should you experience problems: Device Status:
  • Huawei E220 - No known issues.
  • Vodafone E172 - A few minor issues but you should be connected OK. May require R9.4.2.14731 or later.
  • Vodafone E3730 - No known issues.
  • Vodafone E3735 - No known issues.
  • Huawei E870 - No known issues.
  • Vodafone K2540 - No known issues.
  • Vodafone K3520 - A few minor issues, you may need to wait a while for the installation to start or re-insert the device after installation.
  • Vodafone K3520-Z - A few minor issues, you may need to wait a while for the installation to start. Recommended to use R9.4.2.14731 or later
  • Vodafone K3565 - No known issues.
  • Vodafone K3565-Z - A few minor issues, you may need to re-insert the device after installation. Recommended to use R9.4.2.14731 or later
  • Vodafone K3715 - No known issues.
  • Vodafone K3760 - No known issues.
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