Software Support FAQs

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FAQs for the Vodafone Mobile Broadband software

Where can I find or obtain my PUK code?

Your PUK (Personal Unblocking Key) code can only be obtained from Vodafone Customer Services. The PUK is required if the PIN has been entered incorrectly several times in succession. For your security, the PUK will only be given out in accordance with local network policy once the support agent has satisfactorily established your identity.

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